Why Alpha?

A trusted partner dedicated to delivering solutions that protect revenue, drive efficiencies and improve cash flow.

Why Alpha?

The Definition of Customer Service


Almost every company claims to offer the best customer service; it’s what savvy consumers have come to expect. In an era when the term “customer service” is used so loosely, how do you know what it really entails?

We believe it is demonstrated by a company’s staying power and customer loyalty.

Alpha Systems’ hospital clients recognize the power of having a solid ally on their side—someone they can trust to help connect the dots, figure out their process needs and go the extra mile to implement strategies that produce immediate ROI. Our clients tell us that they value our

  • Responsiveness
  • Flexibility
  • Trust
  • Relationships
  • Innovative Ideas

Guided by the same family that founded Alpha Systems nearly 4 decades ago, a “customer first” focus is ingrained in our culture. It is how we do business and why we have customer relationships that are still going strong after 40 years.

This is a relationship. We are in it for the long haul. 

Why Customer Focus